What We Collect and Why
Personal data may be collected during account registration, financial transactions, and general use of the site. This information is used strictly for operational, security, and compliance purposes.
The types of data processed may include:
- account details such as name and date of birth;
- contact information including email address and, where required, billing address;
- transaction data such as payment method, dates, and amounts;
- technical data including IP address, device, and browser type;
- usage data such as login activity and interactions with the site;
- communications with support and account-related preferences.
This data is used to manage accounts, process transactions, verify identity, prevent fraud, and ensure the platform operates securely and reliably.
Data Sharing
Personal data is not sold or shared for marketing purposes. Information may only be disclosed where necessary to comply with legal obligations or to trusted service providers involved in payment processing, identity verification, fraud prevention, or platform operation. All such parties are required to handle data securely and only for the purpose specified.
Storage and Security
Data is stored within secure systems and access is restricted to authorised personnel. Technical and organisational measures are in place to prevent unauthorised access, loss, or misuse of information.
Personal data is retained only for as long as required to fulfil legal, regulatory, and operational obligations. Once retention periods expire, data is securely deleted or anonymised.
Your Rights
Depending on applicable law, you may have the right to request access to your personal data, correct inaccurate information, or request deletion where no legal obligation to retain it applies. Requests may require identity verification to ensure account security.
If certain required data is not provided or is removed, some services or account features may become unavailable.
Cookies
Cookies are used to ensure the site functions correctly, maintain sessions, and improve technical performance.
Cookies used on the platform generally fall into the following categories:
- essential cookies required for core functionality;
- performance cookies used to monitor and improve system behaviour;
- preference cookies that store user settings;
- security-related cookies used for fraud prevention and safe transactions.
Cookie settings can be managed through your browser. Disabling certain cookies may affect how the site functions.
Data Retention
Data is retained for the duration necessary to comply with applicable legal requirements and internal operational needs. Retention periods may vary depending on the type of data and its purpose.
Contact
For questions regarding personal data or this policy, you can contact support through the available channels on the site.
Rollino is committed to handling personal data responsibly and maintaining appropriate standards of privacy and security.